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Product Use Restricted to Appropriately Qualified Persons Policy

At The Critical Rescue Group Ltd, we provide essential products designed for specific professional use. Some of our products contain items that require specialised knowledge and training for safe and effective use.

Before we can dispatch any product with restricted items, we require customers to provide proof of appropriate qualifications. This proof should demonstrate that the customer is a qualified professional trained to handle and use the specific items contained in the product.

Acceptable forms of proof of qualification may include, but are not limited to:

Please note that if you cannot provide valid proof of appropriate qualifications, we will be unable to fulfil your order for products containing restricted items. This policy is in place to ensure that our products are used only by appropriately qualified persons who possess the necessary skills and knowledge for their safe and proper use.

By proceeding with your purchase, you acknowledge that you have read and understood this disclaimer and that you possess the required qualifications to handle and use the products containing restricted items. The order will be held for 7 days, and failure to provide supporting evidence will result in the order being cancelled and refunded. 

For any questions or concerns, please contact our customer support team at 0333 090 2924 Monday to Friday from 09:00 - 17:30. Alternatively you are able to email us at and we will reply on the next working day. 

Thank you for your understanding and cooperation in promoting safe practices and responsible use of our specialised products.

The Critical Rescue Group Ltd